Support — Awooo
A question, an issue, an idea? This page gathers answers to the most frequent questions and how to reach us.
Contact us
Write to us at support@nearbygames.io — we usually reply within 48 business hours. If possible, include your phone model and a short description of what happened.
Frequently asked questions
Phones can't find each other
- Make sure Bluetooth and Wi-Fi are turned on on every phone (no network connection needed — just enabled).
- Accept the “Nearby devices” permission (Android) or “Local Network” + Bluetooth (iOS) requested on first launch.
- Bring the phones closer (same table), close and relaunch the app, then create the room again.
How many players are needed?
4 to 17 players, each with their own phone, physically gathered in the same place. Awooo is not an online game: phones connect directly to each other, no internet required.
I can't hear the game voice
The host's phone plays the voice and music: turn up its media volume and use the “Test the volume” button shown before starting the game.
Restore my purchases (packs, subscription)
Open the in-app shop and tap “Restore purchases”. Your subscription is managed directly from the App Store (Settings → Subscriptions) or Google Play (Profile → Payments & subscriptions).
Delete my data
Awooo works without any account and your data stays on your device. To request deletion of data linked to purchases or notifications, write to support@nearbygames.io (see the Privacy Policy, “Your rights” section).